Terms & Conditions
Last Updated: 23/09/2026
Welcome to Somtattva. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.
1. About These Terms
These Terms & Conditions govern your use of the Somtattva website and the purchase of products available through our online store.
By visiting our website, creating an account, or placing an order, you acknowledge that you have read and accepted these terms.
If you do not agree with these terms, please do not use our website.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information displayed on our website are accurate.
However, certain products may naturally vary in:
Colour
Shape
Size
Texture
Appearance
Aroma
This may particularly apply to natural, handmade, wooden, or traditionally prepared products.
Such natural variations do not necessarily indicate a product defect.
3. Product Availability
All products displayed on our website are subject to availability.
We reserve the right to:
Limit the quantity of products available for purchase
Discontinue products
Change product specifications
Update product information
Correct errors in product listings
If an ordered product becomes unavailable after your order is placed, we will contact you and provide an appropriate resolution.
4. Prices
Product prices are displayed on the website and may change from time to time.
Applicable taxes, shipping charges, discounts, or other charges will be displayed during the applicable stage of the ordering process, where required.
We reserve the right to correct pricing or product information errors.
If an incorrect price has been displayed due to an error, we may contact you before processing the order.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.
An order confirmation does not necessarily guarantee that the order will be fulfilled if the product becomes unavailable or an error is identified.
We reserve the right to cancel or decline an order in appropriate circumstances, including suspected fraud, incorrect pricing, product unavailability, or inaccurate order information.
6. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes:
Name
Phone number
Email address
Shipping address
Billing information
Other information required to process your order
Somtattva is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
7. Payment
Orders may be paid using the payment methods made available on our website.
Payments may be processed through third-party payment service providers.
You agree to provide accurate payment information and authorize the applicable payment provider to process the transaction.
8. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated time displayed on our website or communicated to you.
Delivery times may vary depending on factors such as:
Delivery location
Product availability
Courier service
Weather conditions
Public holidays
Unforeseen circumstances
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
Once an order has been handed over to the shipping partner, delivery may also depend on the courier's operational conditions.
9. Returns, Refunds and Replacements
Returns, refunds, cancellations, and replacements are governed by our Returns & Refund Policy.
Please review that policy before placing an order.
Certain products, including food, wellness, personal-care, or opened products, may have specific return restrictions for hygiene, safety, or quality reasons.
10. Use of Our Website
You agree to use the Somtattva website only for lawful purposes.
You must not:
Use the website for fraudulent activities
Attempt to gain unauthorized access to our systems
Interfere with website security or functionality
Upload malicious software or harmful code
Copy or misuse website content without permission
Use the website in a way that violates applicable laws
11. Intellectual Property
Unless otherwise stated, the content available on the Somtattva website, including:
Logo and branding
Product images
Photographs
Text
Graphics
Website design
Product descriptions
Videos
Other original content
is owned by or licensed to Somtattva and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
12. User Reviews and Content
If you submit reviews, comments, photographs, or other content to Somtattva, you agree that the content should be accurate, lawful, and not infringe the rights of others.
You must not submit content that is:
False or misleading
Offensive or abusive
Illegal
Infringing on intellectual property rights
Harmful or malicious
Promotional spam
Where permitted by law, Somtattva may use submitted reviews or other content for website, marketing, or promotional purposes.
13. Health and Wellness Products
Certain Somtattva products may be associated with traditional wellness or lifestyle practices.
Information provided on the website about products such as nabhi oil or other wellness products is intended for general informational purposes.
Such information should not be considered medical advice, diagnosis, or treatment.
Customers should consult a qualified healthcare professional regarding medical conditions, allergies, sensitivities, or specific health concerns.
14. Food Products
Products such as organic gud (jaggery) should be stored and consumed according to the product packaging instructions.
Customers should review product information, ingredients, and applicable warnings before consumption, particularly if they have allergies, dietary restrictions, or other relevant concerns.
15. Limitation of Liability
To the extent permitted by applicable law, Somtattva will not be responsible for losses resulting from circumstances beyond our reasonable control, including delays caused by courier services, natural events, technical failures, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
16. Third-Party Services
Our website may use third-party services, including payment gateways, courier services, hosting providers, analytics services, and other technology providers.
Your use of certain third-party services may also be subject to their respective terms and policies.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
18. Changes to These Terms
Somtattva may update these Terms & Conditions from time to time.
Changes will be posted on this page with an updated Last Updated date.
Your continued use of the website after changes are published may constitute acceptance of the updated terms, subject to applicable law.
19. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be handled in accordance with applicable Indian law and the jurisdiction applicable to Somtattva, subject to applicable consumer protection laws and regulations.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Somtattva
Email: somtattva@gmail.com
Phone / WhatsApp: 9368202692
Address: Roorkee , Uttarakhand , 247667
Customer Support Hours: 10AM- 5PM ( Monday - Sunday )
Thank you for choosing Somtattva.
Somtattva — WHERE NATURE BECOMES RITUAL